Companies like Uber and Lyft have – seemingly overnight – changed the way millions of people think about getting from one place to the next. As pioneers of so-called ride-hailing – or ridesharing – apps, these companies have revolutionized public transportation, introducing business models that promise more efficient and less expensive ways to get around. Despite the advantages, with the business model of the ridesharing industry comes many concerns about the safety of passengers.
Many Uber and Lyft passengers have experienced sexual and physical assault while using ridesharing services. Uber’s long-awaited 2019 safety report showed that passengers (and some drivers) reported almost 6,000 cases of sexual assault from 2017-2018. Those figures are for Uber in the United States alone. Uber and Lyft operate around the world, and many non-American companies, like Ola (India/Australia) and Didi (China), have also had issues with drivers assaulting passengers.
If you believe that you were harmed by Uber or another rideshare service, we can help you fight for your rights and compensation.
Rideshare assaults are happening – and victims, authorities and campaign groups are understandably unsatisfied with the response to the wave of sexual attacks. Today, however, survivors of rideshare-related sexual assault taking a strong stance, fighting back against companies like Uber and Lyft. Hundreds of lawsuits have been filed against rideshare companies, and specialist Uber assault law firms are calling for more people to come forward to secure justice and compensation if they have been assaulted while using a rideshare service.
Sexual assaults often go unreported. A study by the DOJ in 2016 estimated that about four out of every five rapes and sexual assaults are not reported to the police. Even though pressure has been put on ridesharing companies to release assault data, its safe to assume that many Uber and Lyft passengers have experienced sexual assault and have not reported it to the authorities. As such, rideshare sexual assault lawyers are calling for survivors to come forward and get the justice they deserve.
Critics of Uber have long held that the company’s hiring policy, lack of driver training and poor oversight of its drivers’ conduct would lead to serious consequences. Uber claims its vetting process is rigorous, but critics maintain the company does not do enough to ensure drivers are properly trained. Critics state that the company washes its hands of its drivers’ behavior. Sexual harassment has been an issue for yearsUber, even at the executive level. In 2017, the company was forced to fire 20 employees over a toxic workplace culture, which included 100s of allegations of sexual harassment.
Former Uber site reliability engineer Susan Fowler was the first to speak up about the sexual harassment that was rampant in the company. For Fowler, the harassment began on her first day on the job. She reported the incident, and Uber’s human resources department refused to take action beyond giving the offender a warning.
As her time at the rideshare giant went on, Fowler talked to other women in the company who had similar experiences. Fowler’s recent book, Whistleblower, details her experiences within the company. According to an interview with Time magazine, “Fowler wants readers to go away thinking not that she is ‘the woman who was harassed at Uber’ but rather ‘the woman who stood up and spoke out about harassment at Uber.’”
Sexual assault is a broad term to describe a multitude of possible acts that are considered criminal. Some of the types of rideshare sexual assaults are listed below:
The above list is not exhaustive. Additionally, it does not take into account other acts that could be considered sex crimes, such as indecent exposure, sexual harassment, distribution of pornographic material, etc. Campaigners like RAINN (Rape Abuse and Incest National Network) stress that consent requirements may vary by location and circumstance. Sexual assault can, therefore, occur when people feel coerced or bullied into doing something they would not otherwise agree to do.
If you believe you have been subject to a sexual assault in a rideshare vehicle, contact an Uber sexual assault lawyer. Free and impartial advice is available on your case, and you can start by filling out a simple evaluation form.
Not all assaults on rideshare journeys are sexual. Physical violence is all too commonly endangers drivers and passengers. A 2020 survey of Uber drivers showed that 53% believed the company must do more to ensure driver safety. The same survey said that 22% of Uber drivers felt compelled to carry a weapon when on duty.
Passengers are also in danger. In 2019, Seattle resident Brian Gorme sued Uber for negligence for the hiring of Sharif Soajima (AKA Timothy Clark). Soajima, who had previous convictions for assault and armed robbery, stabbed Gorme in the abdomen after a 2017 Uber ride. Anyone who has been physically assaulted during an Uber ride is urged to contact an Uber assault lawyer to see if they are eligible for compensation.
If you believe that you were harmed by Uber or another rideshare service, we can help you fight for your rights and compensation.
Founded in 2009, Uber revolutionized the idea of urban transport. Drivers would serve as independent contractors, using Uber’s ride-hailing app to pick up and drop off passengers, much like a taxi service. While many believed that Uber’s model was smarter and more efficient than traditional transportation systems, the company has faced countless criticisms.
The system of using independent contractors – not employees – as drivers was viewed as a way for Uber to sidestep certain employment rights. When it came to passenger safety, critics wondered whether Uber’s independent contractor model allowed Uber to escape accountability for drivers’ actions, including crimes like assault.
Uber has become a global corporation in the last dozen years. In addition to ridesharing, the company offers services including, logistics, food delivery and courier services. While there is competition from Lyft, Uber enjoys a 71% market share of ridesharing in the United States.
As Uber has grown, so too has the scrutiny and the criticism of the company. From workplace culture to drivers’ rights to passenger safety, many campaigners say Uber falls short. Campaigners are not only interested in securing compensation and justice for sexual assault survivors – they are working to ensure that one of the world’s biggest brands is held accountable and makes the necessary changes for the safety of its passengers.
Uber performs background checks on drivers prior to hire. This includes a criminal background check and scrutiny of the drivers’ licensing status. It states clearly that any “serious criminal convictions [including sexual assault] will result in disqualification.” Since 2018, Uber has started a policy of “continuous” background checks on its drivers.
While it's a step in the right direction, it’s important to note that Uber’s background check policy came after years of criticism. In 2018, for instance, an investigation found that thousands of convicted felons were driving for Uber. One driver, Talal Chammout, had a string of convictions, including firearm offenses. As CNN reported, a simple internet search could have provided that vital information on Chammout. Nevertheless, he was hired by the company in 2015. Three months later, Chammout followed a female passenger into her home and committed sexual assault. Chammout is now serving 25 years in prison.
In 2019, Uber released a long-awaited safety report covering the company’s activity from 2017-2018. It uncovered thousands of reports of sexual assault, mostly committed against passengers but also drivers in a small number of cases. The Uber Safety Report became national news, with critics contending that Uber didn’t do enough to ensure safe trips for passengers and drivers. Uber claimed that the sexual assaults represented only a tiny percentage of rides (the data covered over three billion rides). Despite this, Uber agreed to bring in new policies. This included sexual misconduct training for drivers and a partnership with RAINN to offer an Uber Survivor Support Hotline. Both of these policies were implemented in 2020.
However, as stated earlier, the majority of sexual assaults go unreported. It’s highly likely that the actual number of Uber sexual assault cases is much greater than the 6,000 reported across 2017 and 2018. Moreover, the company has been operating rideshare services for 12 years – equaling billions of trips. Anyone who has experienced a sexual assault in an Uber vehicle or by an Uber driver is urged to come forward and speak with a rideshare sexual assault attorney.
In the United States and abroad, both Uber and Lyft are accustomed to facing legal challenges. In fact, the business models of both companies often cause them to fall afoul of governments who believe the companies’ practices can lead to poor working conditions, as well as problems for passengers. Other Uber lawsuits based on these issues are highlighted below.
A key component of Lyft and Uber’s business models is to classify drivers as independent contractors, i.e., self-employed drivers, rather than company employees. Various governments have taken issue with this model, suggesting that Uber is exploiting workers and engaging in wage theft. This concern was raised in a wage theft lawsuit by California’s Labor Commissioner, who argued that the companies’ policies deprive drivers of basic rights under California labor law. As a result, Uber and Lyft are now required to pay a combined $328 million in wage theft damages.
Another lawsuit against Uber was brought by European-based drivers who alleged that the company was withholding important information on the use of their personal data and how they were profiled. This secret performance-related data allowed the company to exercise “control” over the drivers, the drivers alleged. The Uber driver data use lawsuit was important for several reasons, including the fact that Uber’s control of driver data, which it uses to set terms and fees, makes a mockery of the claim that drivers are self-employed businesses. As pointed out by reporters at the time, if Uber wants to claim its drivers are individual businesses in charge of their own affairs, then the company really should have little control over how they are managed. This Uber lawsuit claimed that the reverse was true.
What is the Uber sexual assault lawsuit?
According to its own safety report, Uber admits that thousands of passengers have experienced sexual assault when using its rideshare service. The company has been operating for 12 years, and many more passengers are coming forward to report a sexual or physical assault by an Uber driver.
Why is Uber being sued by passengers?
Uber is being sued by passengers who contend that the company did not do enough to ensure their safety, particularly through its scrutiny of drivers. Thousands of passengers have been sexually assaulted on Uber journeys, and the company, claimants believe, could have done more to protect them.
How many sexual assaults have occurred during Uber rides?
The number of Uber ride sexual assaults is unknown, due to the fact that the vast majority of sex crimes go unreported. Uber reported around 6,000 cases of sexual assault during rideshares across 2017-2018, but the true number is likely to be much higher.
How many passengers have been physically assaulted during Uber rides?
It is not clear how many physical assaults have occurred on Uber rides. Many passengers as well as drivers have reported physical assaults, including stabbings.
What is the statute of limitations on Uber sexual assaults?
The statute of limitations on sexual assault, i.e., the maximum amount of time that can elapse before legal proceedings are initiated, differs from state to state. Many states have statutes of limitations over ten years for serious sex crimes. You can find the full details of the statute of limitations on sexual assault in every state on RAINN’s website.
How much is the average settlement for sexual assault cases involving Uber?
Each sexual assault case is unique. Levels of compensation can differ substantially. Passengers have sued Uber for large amounts in sexual assault cases, including a Washington D.C resident who sued the company for $10 million in 2019.
The Uber sexual assault lawsuit is still at a relatively early stage. While thousands of cases have been reported, many are waiting to be filed in court. It is hoped that more Uber sexual assault survivors come forward to secure justice and compensation.
The Uber lawsuit will not be a class-action lawsuit. This type of lawsuit occurs when many people have the same grievance against a company or individual. Each Uber sexual assault case is a unique and serious crime.
Survivors will receive different levels of compensation depending on the nature of their case. It’s possible that the sexual assault lawsuit against Uber will become a mass tort case. In a mass tort case, the plaintiff brings individual cases against the defendant (in this case, Uber). The cases are linked together in the courts, with lawyers sharing evidence and other details as warranted. This would allow for more efficient handling of the Uber lawsuits in the courts rather than judges hearing thousands of individual cases.
Despite being a relatively new company, Uber has a long history of paying out compensation claims to passengers and employees. By 2016, the company had already paid out $161 million in different lawsuits. And in 2019, it made a $1.9 million payout to its own employees (non-drivers) in a sexual harassment class-action lawsuit.
As for individual payouts in rideshare assault cases, several factors are at play. Some law firms maintain that sexual assault survivors who meet the criteria can expect $100,000 in compensation from a successful case. Depending on the severity of the assault, Uber lawsuit payouts could reach millions for an individual.
Before 2018, Uber often settled sexual assault cases out of court. This means that Uber had come to an agreement with the claimant and agreed to pay a sum of money, without going through a trial. Often, the amount of money paid to the claimants was undisclosed, as was the case with two California women who sued the company after being sexually assaulted by Uber drivers in 2016.
Since 2018, Uber has allowed drivers and passengers to pursue sexual assault claims in open court. It’s possible that Uber can still settle cases with individuals, of course, but the change in policy in 2018 has led to more transparency and, hopefully, more assault survivors coming forward to get compensation.
Uber is the dominant player in the ridesharing industry, but Lyft also has a large market share. Lyft faces its own series of sexual assault lawsuits by (mostly) female passengers. Last January, the Associated Press reported that Lyft’s “good guy” image was “tainted” by the sexual assault lawsuits. Anyone who has experienced a sexual assault during a Lyft ride is urged to come forward and speak to a rideshare assault law firm to evaluate the possibility of securing compensation.
Vehicles used by rideshare drivers are unmarked, everyday cars, without company signs or branding. As such, anyone can pretend to be an Uber or Lyft driver. This was recorded in the harrowing case of Samantha Josephson, who was murdered by a fake Uber driver after mistaking his car for her booked ride in 2019. Before getting into a rideshare vehicle, look at the booking reference and check the license plate, make and model of the car to ensure a match.
Many public safety advocates are frustrated that Uber and Lyft aren’t doing more to make their drivers recognizable to riders. Rather than create clear signs or stickers that make it obvious that the driver is working for Uber or Lyft, the companies simply encourage riders to double check information in the app.
On Uber’s website, directions regarding “trade dress” (marking a vehicle to make it clear that the driver is working) are as follows:
Depending on your location, you may learn that local regulations require drivers to display trade dress. This is just a formal name for the decal/sticker with the Uber logo that’s usually displayed on the front or rear windshield of your car. You can request one here.
If you no longer have access to the Uber platform, please discard or return any Uber branded decals or signage that you may have used for your vehicle
This means that despite having concrete knowledge that riders are being harmed by driver impersonators, the company is still allowing drivers to choose whether they utilize trade dress–and also doesn’t have a tracking system for those who keep their trade dress after they no longer work with the company.
Uber recommends additional rideshare safety tips, including:
We are here to help you and loved ones advocate for justice. Feel free to send us any questions you might have, either about an injury or the process for pursuing justice so we can help you exercise your rights.
© Copyright Jazz Media Ltd. 2024. All rights reserved
We are here to help you and loved ones advocate for justice. Feel free to send us any questions you might have, either about an injury or the process for pursuing justice so we can help you exercise your rights.
© Copyright Jazz Media Ltd. 2020. All rights reserved